Frederick Herzberg’s (1923 – 2000) study of human behavior was driven by his familiarity as a member of the liberating energy which arrived at Dachau concentration camp in 1945. He wanted to know why human beings would do such things. His study led to development of the Motivation-Hygiene theory. In presenting this theory, Herzberg said two factors acted on workers; motivational and hygiene. Hygiene factors are things that can cause dissatisfaction, however whose removal does not cause satisfaction or motivation. Motivational factors on the other palm, do result in bigger performance and production…
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